Returns & Exchanges

At The Rainbow Stores, we want you to love every color you wear; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the unwashed and unworn garments with original tags attached into their original packaging or a secure mailing bag.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your package, ensuring no old barcodes are visible.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing